The Nigerian Communications Commission (NCC) has
promised to look into the 15 percent being charged by telecommunications’
operators on borrowed airtime with the possibility of reducing it.
The Deputy Director of Consumer Affairs Bureau,
NCC, Mrs. Hasfat Lawal, stated this while responding to the President of the
Association of Telephone, Cable Television and Internet Subscribers of Nigeria
(ATCISN), Mr. Adesi Bilesanmi, when she received the association on behalf of
the commission at its annex office in Abuja on Tuesday.
According to her, “No charges for drop calls, no
authentic rollover and 5 percent; instead of the 15 percent to be charged on
borrowed airtime from the operators you are also demanding free calls on October
1 by all service providers to subscribers. You also want the commission to
engage with your association in terms of sponsorship."
Speaking further she said the commission is working
on poor quality of service, stating that fibre cuts from road construction or
theft, stealing of telecoms’ facilities, and insecurity that deprives repairs
or maintenance of telecoms’ facilities are some of the factors that contribute
to poor quality of service.
Lawal promised the association that their demands would
be taken to the management.
In his earlier remarks, Bilesanmi listed the aims
of the association, which include to foster unity, peace and understanding
among subscribers; to protect the interest of members/subscribers; to cooperate
with government agencies in the sectors and
present the views and needs of subscribers to relevant authorities among
others.
The association requested for integration of ATCISN
into the consumer-centric programmes of the commission aimed at educating and
protecting the rights of the consumers, as well as engage ATCISN as a key stakeholder
in various programmes concerning consumers in the sector.
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