By Emma Ella
The Rigasa Railway Station of the Abuja-Kaduna rail
lines has been accused of hoarding tickets from intending purchasers, thereby
subjecting them to unnecessary hardship.
Yellowstone checks at the station yesterday revealed an
ugly situation where ticket sellers where heavily involved in racketeering.
This reporter met a chaotic scene when it visited the
station as passengers who queued up were later seen running helter-skelter
trying to obtain the ticket.
A particular staff in charge of tickets, Mr.
Nabasa, allegedly left intending purchasers who were on queue to personally
sell tickets to those he felt could afford it at a high price to the amazement
of everyone.
The situation at Rigasa, according to passenger, has
shown that the much talked-about change by the current administration of
President Muhammed Buhari has not yielded any results.
A particular passenger who agreed to speak to this
reporter after some subtle persuasion, informed a reporter that the best solution
to ticket racketeering was the introduction of online purchases.
According to him, "My name is Jemilu Dabo, a
staff of Central Bank of Nigeria (CBN), I came here (train station) around
12:30p.m. “Actually I joined the queue but, unfortunately I was told that the
ticket was finished. But I have to call someone to be able to get one at a
higher price."
"The person I called is a staff of the Nigeria
Railway Corporation (NRC), and he is here at the Rigasa Rail Station. I gave
him about N3,000 for me and my friend for the standard class as against the
normal price of N1,050. And he immediately gave me the same ticket he said was
finished."
He said: "My suggestion is that the federal government
should introduce the online ticketing just the same way you book for flights.
The introduction of online ticketing will go a long way to reduce bureaucracy
and hoarding on the part of the management as well as enhance speedy services
thereby saving passengers unnecessary hardship of joining the queue in an
attempt to obtain the ticket.
"Though the online could affect those who
cannot read or write, however, for those who have the capability for online, he
or she can ease their problem of coming to join the queue."
He however said some people may not like the idea
and some people may not know even how to book online, adding that “there should
also be more publicity like advertising on Radio and television as well as social
media."
On the security situation at the rail station, Dabo
said: "There is no adequate security to curtail the chaotic situation at
the station especially when obtaining tickets. Government should improve the
security at the train station.”
Also, Mr. Muhammed Kebir Ibrahim, who was on his
way to Abuja from Kebbi State, called for automation of tickets to avoid
racketeering.
He told journalists that if need be "the government
should engage consultants or a financial institution to handle the sales of
tickets to avoid financial leakages."
Continuing, he said: "If a status quo must be
maintained, a law should be in place to discourage any operational staff from
engaging in ticket selling."
Similarly, The Police Officers attached to the Abuja-Kaduna
rail lines, who bare their minds on the state of things, complained about lack
of being motivated by the management of the NRC.
Meanwhile, the coach from Rigasa station in Kaduna to
Abuja broke down at the Rijana station due to mechanical fault, it was also learnt.
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